Privacy Policy
Future Brand Build Ltd ("we", "us") is the controller of the personal information described in this policy. We handle your information in line with UK data protection law, including the UK GDPR and the Data Protection Act 2018.
1. Information we collect
- Information you give us: your name, email address, phone number (optional), the service you are interested in and your message, when you use our contact form or contact us by phone or email.
- Client information: business details, contact details and billing records when you become a client.
- Technical information: our web server may log your IP address, browser type, pages requested and the time of the visit, for security and troubleshooting.
2. Why we use it, and our lawful basis
- To reply to your enquiry and send quotes: legitimate interests, and steps you ask us to take before a contract.
- To deliver and invoice our services: performance of a contract.
- To keep the website secure and prevent spam: legitimate interests.
- To meet legal, tax and accounting duties: legal obligation.
We do not sell your personal information. We do not send marketing emails unless you ask to hear from us.
3. Who we share it with
We share information only with service providers who help us run the business, such as web hosting, email and payment providers, and only as needed. We may also share information where the law requires it. If we run your social media accounts, we use the platforms you ask us to use, which have their own privacy policies.
4. Cookies and third-party content
This website does not set advertising or tracking cookies. It loads fonts from Google Fonts, so your browser may send your IP address to Google when you visit. If we add analytics or other tools later, we will update this policy and ask for consent where the law requires it.
5. International transfers
Some of our providers, or we ourselves when we work with you from outside the UK, may process information outside the UK. Where this happens, we use appropriate safeguards required by UK law.
6. How long we keep it
We keep enquiries and client records only as long as needed for the purposes above, including tax and legal record-keeping, and then delete or anonymise them.
7. Security
We use reasonable technical and organisational measures to protect your information. No website or transmission is completely secure, so we cannot guarantee absolute security.
8. Your rights
You have the right to access your personal information, to have it corrected or erased, to restrict or object to how we use it, and to receive it in a portable format, in the cases UK law allows. To use these rights, email info@futurebrandbuild.com. We may need to verify your identity first. If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk, and we would appreciate the chance to put things right first.
9. Children
Our services are for businesses and adults. We do not knowingly collect information from children under 13.
10. Changes to this policy
We may update this policy and will change the effective date above when we do.
11. Contact us
Future Brand Build Ltd, 20-22 Wenlock Road, London N1 7GU, United Kingdom
Phone: +1 (325) 701-1528
Email: info@futurebrandbuild.com